Responsible Gaming
Gaming Should Be Fun, Not a Way to Make Money
At Mecca Bingo, we believe that gaming should be enjoyed as entertainment only. Bingo and other games of chance are designed for fun and excitement, not as a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age or the legal age of majority in your jurisdiction to participate in gaming activities on this site. We are committed to preventing underage gambling and protecting young people. If you are under 18, please do not use our services.
Parents and guardians: if you have concerns about a young person's gaming habits, please seek support from the organizations listed below.
Warning Signs of Problem Gambling
Please be aware of these warning signs. If you recognise any of these behaviours in yourself or someone else, help is available:
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling activity or lying about the amount of time or money spent
- Gambling with money needed for essential expenses like rent, bills, or food
- Feeling anxious, irritable, or restless when unable to gamble
- Neglecting family, friends, work, or studies due to gambling
- Borrowing money to fund gambling activities
- Experiencing mood swings or using gambling to escape problems
- Unable to control or reduce gambling despite wanting to
- Tolerance: needing to gamble with larger amounts to get the same excitement
- Failed attempts to stop or cut back on gambling
Self-Help Tools & Player Protections
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you're willing to lose over a specific period
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Time-Out: Take a break from gaming for a set period without closing your account
- Self-Exclusion: Voluntarily exclude yourself from gaming for a defined period (minimum 6 months)
Please contact our customer support team to activate any of these tools, or access them through your account settings.
Support Organizations & Helplines
If you're struggling with gambling, confidential support is available. The following organisations provide free help and advice:
United Kingdom
- GamCare – Free counselling and support service
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, confidential, 24/7) - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Register to self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous – Support meetings and peer support
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help, Reach Out Today
Problem gambling affects not just you, but your loved ones too. It's never too late to seek help. Whether you're concerned about your own gaming or that of someone else, please contact one of the organisations above. Support is confidential, non-judgmental, and free.
Remember: Asking for help is a sign of strength, not weakness. Many people have overcome problem gambling and gone on to lead fulfilling lives.
Mecca Bingo is committed to supporting responsible gaming and the wellbeing of our players.